The multi-year contract extends a long-term business relationship between Southwest and Sabre for passenger and operations solutions across Southwest’s domestic network. In May, Southwest Airlines completed its purchase of AirTran Airways and has been working since to merge the two airlines.
Southwest Airlines has renewed its reservations system agreement with Sabre Airline Solutions, the aviation industry’s largest software-as-a-service provider. The multi-year contract extends a long-term business relationship between Southwest and Sabre for passenger and operations solutions across Southwest’s domestic network. In May, Southwest Airlines completed its purchase of AirTran Airways and has been working since to merge the two airlines.
“Delivering excellent Customer Service is a hallmark of Southwest, so it’s important to us that our Customers have a seamless shopping, booking and travel experience during our acquisition of AirTran,” said Bob Young, chief technology officer for Southwest. “We look forward to continuing our work with Sabre to have the technology in place to achieve our ongoing Customer Service objectives.”
“We look forward to continuing our work with Sabre to have the technology in place to achieve our ongoing Customer Service objectives.”
Sabre provides extensive experience helping airlines of all sizes successfully execute their business model and deliver their brand promise. Southwest’s decision to continue their relationship with Sabre to help support the AirTran integration is another strong example of Sabre’s flexibility in order to meet the demands of a rapidly changing industry.
“Sabre has the expertise and technology to provide Southwest the flexibility needed as they take this significant step in growing their airline,” said Hugh Jones, president of Sabre Airline Solutions. “As their long-time technology provider, we look forward to continue assisting Southwest Airlines in its evolution.”
Sabre Airline Solutions provides technology solutions to the global aviation industry. It operates the industry’s largest Software-as-a-Service (SaaS) business, with its innovative reservations system, commercial planning and operations software used by more than 300 airlines and over 100 airports around the world. More than 300 million passengers are enplaned each year using Sabre technology. Sabre Airline Solutions is part of Sabre Holdings, a global technology company serving the world’s largest industry- travel and tourism. Its innovative technology is used by more than a billion people around the world to plan, book and experience their travel at a time and price that's right for them. It works behind the scenes to make the world a better place, one journey at a time.
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