The 'Warm and Fuzzy' Score - By Rick Reilly

Why we’re neglecting a vital element of effective brand stewardship to drive customer loyalty ...more

Sikorsky Announces Continuing Upgrades for the S-92(R) Helicopter

Sikorsky Aircraft Corp. today announced the continuation of upgrades for the S-92® helicopter, which has already received more than 60 enhancements since entering service in 2004. ...more

Pratt & Whitney Canada CSC Europe Signs FMP(R) Agreement with Eurocopter U.K. for EC135 Helicopter Support

Pratt & Whitney Canada's Customer Service Centre (CSC) Europe GmbH, a joint venture between Pratt & Whitney Canada and MTU Aero Engines, has signed a Fleet Management ProgramTM (FMP(R)) agreement with Eurocopter U.K. Ltd. to provide comprehensive maintenance support for six PW206B2-powered EC135 helicopters operated by various United Kingdom (U.K.) Police Air Support Units. Pratt & Whitney Canada (P&WC) is a United Technologies Corp. (NYSE:UTX) company. ...more

Bombardier Becomes First OEM to Earn Accreditaton From Aircraft Fleet Recycling Association (AFRA)

Bombardier Aerospace and the Aircraft Fleet Recycling Association (AFRA) today announced that Bombardier's aircraft dismantling operations have officially been accreditated by AFRA. The accreditation, which was awarded following a comprehensive two-day audit, covers teardown efforts for CRJ100/200 regional jets at Bombardier's Service Centers in Bridgeport West Virginia and Tucson, Arizona. AFRA is recognized worldwide for its leadership in promoting best practices for salvaging and recycling components taken from aging aircraft during disassembly. ...more

Red Bull Stratos Science Team Reveals How Felix Baumgartner Will Try to Achieve Supersonic Freefall -- and What They Hope to Learn

At 120,000 Feet Above Sea Level, Altitude Is Both Ally and Adversary ...more

Spirit Pilot Contract Negotiations End: Strike Looms

Pilots Picket Airport and Company Headquarters Demanding a New Contract ...more

Cathay Pacific is Accepting Applications for Bay Area’s Third 'I Can Fly' Program

High School Students Offered a Unique Look into the Aviation Industry ...more

American Airlines Expands AAdvantage EShopping Mall Enabling AAdvantage Members to Now Earn Miles in Stores in Addition to Earning Miles Online

AAdvantage eShopping Customers Can Now Enjoy New Custom Features ...more

Southwest Airlines Selects Spigit to Drive Innovation

Spigit Idea Management Platform Powers Corporate-Wide Collaboration ...more

Loyalty Programs Deliver More Hotel Guests Oberoi Hotels and Resorts Rated #1 in Guest Satisfaction for 2009

Market Metrix Announces Annual 2009 Hospitality Index Results ...more