J.D. Power and Associates News :: Airline News Resource

J.D. Power and Associates Reports: As Industry Begins to Rebound from Downturn, Satisfaction with Hotels Increases Notably

2010-07-27

Drury Inn & Suites, Hilton Garden Inn, Homewood Suites, Microtel Inns & Suites, Omni Hotels and The Ritz-Carlton Rank Highest in Customer Satisfaction - More

Customer Satisfaction With Rental Cars Stabilizes Following Two Years of Steady Declines

2009-11-17

Enterprise Ranks Highest in Satisfying Rental Car Customers for a Sixth Consecutive Year - More

Hotel Guest Satisfaction in Europe Improves Considerably to Reach a Five-Year High

2009-10-22

Mövenpick Hotels & Resorts, Park Inn, Premier Inn and Steigenberger Hotels and Resorts Each Rank Highest in Guest Satisfaction in Their Respective Segments - More

J.D. Power and Associates Reports: Despite Industry Downturn, Satisfaction With Hotels Increases as Guests Seek Comfort and Value

2009-07-28

Drury Inn & Suites, Embassy Suites Hotels, Four Seasons Hotels and Resorts, Hilton Garden Inn, Microtel Inns & Suites and Staybridge Suites Rank Highest in Customer Satisfaction - More

J.D. Power and Associates Reports: Alaska Airlines and JetBlue Airways Rank Highest in Customer Satisfaction With Airlines in Their Respective Segments

2009-06-30

Tough Economic Conditions Lead to Decline in Satisfaction, Although Airline Timeliness Improves - More

While More Travelers are Booking Reservations Online, Market Share Among Independent Travel Web Sites Remains Flat

2008-11-25

Hotwire.com Ranks Highest in Customer Satisfaction with Independent Travel Web Sites for a Third Consecutive Year - More

Despite the Softening Market, Hotel Guest Satisfactionin Europe with Economy and Mid-Scale Properties Improves

2008-10-20

Satisfaction with Upscale Properties Remains Stable - More

Hotel Guests Are Considerably Less Satisfied in 2008, Primarily Due to Issues With Amenities and Guest Room Features

2008-07-30

Drury Inn & Suites, Embassy Suites Hotels, Homewood Suites, Hyatt Place, Microtel Inns & Suites and The Ritz-Carlton Top Customer Satisfaction Rankings - More

A Vast Majority of Southern California Indian Gaming Casino Customers Express Desire for a Smoke-Free Environment

2008-07-02

Barona Valley Ranch Resort and Casino Ranks Highest in Satisfaction With the Casino Experience in Inaugural Study - More

Declining Customer Satisfaction Throughout the Travel Industry Extends to Independent Travel Web Sites

2007-11-27

Hotwire.com Ranks Highest in Customer Satisfaction Among Independent Travel Web Sites for a Second Consecutive Year - More

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