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2013-05-14
One must admit that Sir Richard Branson does everything with style and flair. Plus, he has a great deal of fun. His message is something we all should take to heart, for we get oh so serious with our business, forget to smell those roses and plod along – humorless, totally driven, sometimes without much of a life or joy in that existence. Does this strike a chord?
2013-05-02
How we present ourselves, particularly those in uniform, should capture the essence of the Brand. So, I was a bit alarmed when I came across this tidbit - 'Chinese carrier to dress its flight attendants as maids and butlers'
2013-04-16
When Samoa Air announced it was going to start charging people for airline tickets based on their weight - a concept that Samoa Air CEO Chris Langton defended in news reports as 'the fairest way of traveling with your family or yourself' - it set off a flurry of comments, some supportive, some not.
2013-04-03
The office holiday party; the company softball league; the baby shower for the woman who sits three cubicles down the hall; happy hour with your co-workers: These are all part of the social rhythms and obligations of the modern workplace - some company sponsored, others initiated by employees - ostensibly meant to help us form and maintain close relationships with our colleagues.
2013-03-28
To Jody Foster, disruptive people in any type of organization - from a big corporation to a major health center - can poison the atmosphere for everyone with whom they interact.
2013-03-25
Billboards are no longer enough to attract well-connected travellers. Social media and the internet have moved the goalposts – and airlines need to be far more savvy, writes Shubhodeep Pal, head of operations and innovation at consulting firm SimpliFlying.
2013-02-19
With recent news of a merger between American Airlines and US Airways, the airline industry seems to be headed toward four 'super-airlines' dominating the market. Recent mergers have consolidated brands and routes across the country, but passengers do not benefit.
2013-02-04
Let’s face it – most of us hate being at airports. We want to get out of there as soon as possible, after landing.
2013-01-03
It’s that time of year again. An exhilarating year makes way for the next. A journey ends, only for a newer, re-invigorated one to begin.
2012-10-15
What Emirates Can Learn from Singapore Airlines (and How I Missed My First Flight)
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