STR reports U.S. hotel Pipeline for August 2008
The U.S. hotel development pipeline includes 5,936 hotels with 659,790 rooms according to the August STR/TWR/Dodge Construction Pipeline Report released last week....more
The Power of Momentum: Companies That Build Their Wave and Ride It
How can a company deliver continuous, exceptional growth, year after year? J. C. Larreche, a professor of marketing at INSEAD, answers that question in his book, The Momentum Effect: How to Ignite Exceptional Growth. According to the author's research, momentum-powered firms delivered 80% more shareholder value than their slower rivals....more
Fast Casual Chains Not An Economic Casualty
Fast casual chains are bucking the trading down trend. Buoyed by healthier offerings and a narrowing price gap compared to quick-service restaurants, chains like Panera Bread and Chipotle are seeing a continued sales surge....more
6 Online Travel Myths Unmasked at PhoCusWright Analyst Forum
Myth #1: The number of online travel buyers in the U.S. is declining. In fact, that number is on the rise, as documented in The Consumer Travel Trends Tenth Edition recently published by PhoCusWright Inc. In 2007, approximately 70% of online travelers (that is, adults who have taken a commercial air trip and stayed at a hotel for leisure in the past year, and used the Internet in the past 30 days) bought travel online, compared to 63% in 2006....more
Bringing Out The Best In Others Brings Out The Best In Ourselves - By Doug Kennedy
A key principle for finding personal fulfillment in our journey to hospitality service excellence is realizing that when we bring out the best in others, we simultaneously bring out the best in ourselves every day, every shift, and with just about every guest we encounter....more
ASTA Releases 2007 Service Fee Report
Since 1999, the percentage of agencies that collect any type of services fee has increased steadily and now has plateaued in the mid-90 percent range. A key finding of the survey is the continued expansion of service fees collected beyond just those for air bookings. ...more
Capacity Cuts - Squeezing Every Last Dollar Out of the Traveling Public
While still an unfamiliar term to most, travelers will soon face the effects of the airline industry's latest way of trying to make money: capacity cuts. This is when an airline cuts the number of daily flights on a route or replaces a big plane with a smaller one, thereby reducing the number of available seats, which then affects travelers and their wallets in a myriad of different ways....more
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